Privacy Policy

2.1 Independence from Discord

UnBonWhisky is an independent service provider creating bots and tools for use with Discord's platform. We are not affiliated with, endorsed by, or officially connected to Discord Inc. in any way. Discord and the Discord logo are registered trademarks of Discord Inc.

2.2 Payment Processing

All payments are processed by third-party payment processors, which act as our merchant of record. This means:

• Payment processors handle all payment processing and storage of payment information
• When you make a purchase, you're technically buying from our authorized payment provider
• Your payment data is subject to the payment processor's privacy policy and security measures
• Payment processors maintain records of all transactions as required by law

3.1 Website Visitors

When you visit our Website, we collect:

• Analytics data including:
  • Page views
  • Referral sources
  • Browser type and version
  • General geographic location (country level only)
  • Device type
• Technical information automatically logged by our servers, including:
  • IP addresses
  • Server timestamps
  • Error logs

3.2 Discord Authentication

When you authenticate with Discord, we collect:

• Your Discord user ID, username, and avatar
• Your Discord email address (if made available by Discord)
• List of servers (guilds) you have access to
• Your permissions within those servers

3.3 Service Usage

When you use our Services, we collect and store:

• Dashboard settings and configurations
• Feature usage and preferences
• Translation usage statistics
• Support communications and correspondence
• Payment information (processed and stored by third-party payment processors)

3.4 Server Display and Promotion

By using our bot in your Discord server, you consent to the following:

• Your server may be featured on our website's landing page and promotional materials
• We may display your server name, member count, and basic server information publicly
• This helps showcase our bot's usage and provides examples to potential users
• If you wish to opt out of this display:
  • You must be a verified owner or administrator of the Discord server
  • You must provide proof of ownership/administration rights
  • Contact us at [email protected] with your removal request
  • Include your Discord server ID and proof of ownership in your request

3.5 Contact and Support

When you contact us for support, we store:

• All information you voluntarily provide in contact forms or support requests
• Subsequent email communications and their contents
• Discord support server interactions
• Timestamp and technical details of submissions

4.1 Storage Location

• All data (except payment information) are stored on servers located in Switzerland
• Payment information is stored by third-party payment processors in accordance with their privacy policies
• We implement industry-standard security measures to protect your data

4.2 Data Sharing

We do not share your data with any third parties except:

• Third-party payment processors for payment processing
• When required by law or court order
• With your explicit consent

5.1 Standard Retention

• Contact and support communications are retained indefinitely for record-keeping purposes
• User account information is retained while your account is active
• Transaction records are permanently retained for accounting and legal compliance
• Analytics data is retained for 24 months

5.2 Retention for Legal Purposes

We may retain your information even after a deletion request in cases including but not limited to:

• Ongoing or potential legal proceedings
• Statutory retention requirements
• Legitimate business interests
• Fraud prevention
• Security incident investigation

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to Section 5.2)
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Lodge a complaint with supervisory authorities

For any privacy-related concerns or to exercise your rights, please contact us at [email protected].

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our Website. Significant changes will be communicated directly to active customers.